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MickPC said..
I put in a complaint that they didn't follow procedure properly. They're supposed to circle us & there was only 5 of us out. We had no idea what they were doing. Thought they were scaring away the kangaroo that was in pretty much precisely at that spot where they lowered elevation. They farked off before any of us made a move for the beach, pretty 1/2 assed imo. I suggested they should have a loudspeaker to eliminate any chance of confusion. Just got a generic BS email ignoring the points I made...
I made that same complaint years ago. My son and i about to jump in the water at an offshore reef, they circled and flew away. So we waited a little and eventually got spooked and left. On leaving we got a report from Dorsal about a shark reported at our exact location. We went on to warn a few snorkelers nearby.
When i formally emailed my complaint, as to why they didn't use the horn or loud speaker we got the same stupid response i bet you got.
My argument has always been, if we insist on spending millions on something like the chopper for shark spotting, at least they could do it correctly.

Sadly for me, work and other commitments have kept me out of the water for months, looking forward to xmas break and hopefully some surf..