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Kitepower Australia said..
No-one has been abused by anyone from Ozone, nor has anyone from ozone ranted, strutted, fluffed, raved, and no-one is refusing to believe anything, but I'm refuting the claims that there is a design flaw until I get some hard evidence.
No, those insulting posts get deleted PDQ

A design flaw?! From the oldest and best and greatest paragliding and kiteboarding company in the world!? Wash your mouth out!

...
As the Ozone warranty claims inspector, you're saying that those 6 failures - without seeing the kites, I presume - are not a materials or construction issue?
What we have is customers saying their kites are falling apart under normal use, and being told that it's "user-error, there is no problem, stop being so hard on them"... is that the kind of support consumers are paying extra for? Oh dear...
There are 6 cases so far of Edges exploding... so, what the owners and no doubt anyone who knows about it is thinking is probably something along these lines...
"Great kites but they're not built so tough. Don't get any after-sales support so I think I might get something else when I replace my gear..."
I think the problem is going to sort itself out

BTW the 2014 Catalyst 14 we had for demo for a few weeks had stitching coming undone for a couple of meters on the LE/canopy seam... real quality stuff, eh.
Plummet - Ocean Rodeo Storm 5m is getting great reviews, and they build a good solid kite too. No need for one here though :(