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Ramona said..skedaddle said..
Just to balance the euphoric support for Far East Sails. This is my recent experience
Earlier this year. I had Far East Sails build a Tri Radial Mainsail.
Luff 19.9 metres and Foot 6.4 meters using 11oz CDX Polyester Cruising Laminates in Grey colour. Sail Area 780 m2 The total cost ~ US$6000.
Because the existing main was fairly Roachy and only just cleared the two fixed Back Stays. And because at my location there is absolutely no way to get new Battens. I went to great lengths to explain that the new sail had to be built with attention to the amount of Roach they built in. I gave the exact lengths of the existing battens and the exact distances from the Head to each Batten Holder on the Luff.
I stressed this requirement and they acknowledged receiving the measurements!
(Free hand, without a computer. With the dimensions I provided. A primary school Geometry student could manually plot the correct curve required in the Roach on the floor.)
When I received the Sail. First thing I noticed was that it was White not Grey as specified. Nor was it triple stitched as paid for. The Batten Holders did not fit to the Harken Batten cars despite me having provided photos of the existing Harken Batten Cars. When fitting the Battens. I found they were too long for the Pockets they had made. After cutting about 150mm off each Batten to get it to fit in the pockets and hoisting the Sail. I found the top two Battens fouled the fixed Backstays.
It was as though they had sent me the wrong sail it was just so far wrong! However the sail order number matched.
Looking at the Sail I saw that they had angled the the Batten pockets up as per a Multi Hull sail and the Batten Pockets were not running parallel to the boom. This has moved the Roach up enough to foul the Back Stays. Maybe if they had not angled the Pockets up the Roach would clear.
Because of the TriRadial construction. To fix this problem it is not just a case of hogging a bit off the bottom panel as with a Cross cut build. It appears they just stuck some data into their Computer Model and constructed the output without reviewing it at all.
Communicating with Far East Sails during the order process (I dealt with somebody called Michael) is very slick, but you really need to very carefully read what is being said as a reply. They seem to not answer direct questions but send manufacturers catalog data instead of confirming "yes" or "no" in writing to the direct question you asked.
Do not defer to their expected expertise. Because of the freight costs involved in sending the Sail back to China I am stuck with it.
The best way to get the correct sail From Far East sails is to order the sail through one of the Australian sailmakers that have their sails made by FES. The cost will be a little higher and you will have the local sailmakers tag on your sail but the local bloke will be responsible for the correct dimensions.
FES and a couple of others claim that other sailmakers use them to make their sails, but I have never heard of any that do (and I know a lot of sailmakers personally). FES sails I assume are made somewhere on mainland China???
There are a couple of good sail suppliers of note that use agents and/or supply to design files
Notable Durtek Sails (Quantum loft) In Sri Lanka
Aqua Dynamics in Sri Lanka
Hyde sails in Phillipines ( I am now a rep for them as well as run my own loft)
All these have made sails for my business and have been good to deal with.
There are some others like Wilfer Sails in China who do a fair bit for a few sailmakers but I have no experience and of course Rolly Tasker Sails In Thailand who have agents.
There are plenty of online sailmkers but some of those don't seem to have much sailmaking experience going by their presentation and sample pictures.