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David88 said..
I've had 3 boats done with Joe and getting work done on a 4th now. I strayed to another rigger and it was a complete disaster and now I haeve engaged Joe to fix up the work or lack of work from my mistake of trying someone else. He has always been extremely helpful and knowledgeable when I have dealt with him. I guess it comes back to Quality, Speed, Price you can only pick two and he does good work at a reasonable price compared to other quotes from my experience. If you want a job done with him give at least a couple of months and leave him to his devices.
Yup, i'm a big exponent of "Good/Fast/Cheap - pick two". And I chose Joe based on quality and price, knowing that it would take time. But we booked the job 6 months before it started, and gave him a fixed deadline of 5 months after the job started. That's heaps of time. We were based at the marina, and walked past him every day, making a point not to hassle him until we got into the final month and our masts still weren't in (fully 4 months after they came out). We were the biggest job he had during that entire year, and he was fitting our job in around the myriad of small jobs, rather than the other way around. and still refusing to engage with any of the important ancillary elements (eg HF arial, Mast Boot, Replacement wiring etc etc etc) - he just stuck the mast back in without tackling any of those things (that can only be handled while the mast is out of the boat. That's taking the piss.
I think when you're spending $40k with someone you're entitled to a lot more than we got.
Your results may vary, but can only comment on our experience.