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bjw said..
Does anyone know if North will produce kites?
Can only speculate really but I expect they will, if they can. Would be silly not to try and capitalise on the brand that has been built up by B&M.
Whether they produce their own gear or license the name to someone else who knows.
Either way they won't be using the designs and tech that have been developed and associated with North over the years, as that is all owned by B&M & Duotone.
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cauncy said..DutchRooster said..JBFletch said..Kamikuza said..Kit3kat said..
it is still the same brand, they just figured that they wanted to invest the money they pay North for the licensing is better spent on R&D which I completely agree with.
Perhaps they should divert that money to building boards that don't delam?
The twintips are made by the "mothership" which is the most trusted snowboard manufacturer in the world.
The directional are the same.The issue with boards not lasting, is people expect them to do unrealistic things.
Buying a surfboard to boost huge, flatland airs on, is unreasonable.
Same when it's a twintip that you ride up the beach, like a gansta wakeboarder.
Everyone to their own, but I'm happy to call peoples bluff, when they are simply **** stirring.
No **** stirring from my side. I broke a fin box on a brand new Whip Pro - a board I genuinely really like. My local dealer is a good guy doing his best to sort it out. Sky himself will hopefully come to the rescue - hoping he can dig up a few spare boxes in Maui and that fat elvis (AKA bjw) can take them back to Sydney for me.
Its just frustrating how incredibly difficult it is to source a replacement fin box, and I can only assume that its more difficult than usual due to the brand name change.
Spoke with north kitesurfing French importer/ distributor
During conversation he told me he couldn't understand the replacement / warranty issues in Australia not being honoured
said the weren't such issues in europe, do we have a more complicated arrangement here?
joe breaks his board, wants money back or replacement
dealer won't do that as he might be out of pocket
distributor won't either as he will also
so then it's down to the manufacturer ,
sorry joe,
The retailer is in a real shidty situation with scenarios like this
We've never really had any trouble with North warranties, have been dealing with them for years. One of the products with the least faults and the most reliable backup/replacement for us. Looks like there is a different perception around here though.
I find it unlikely it's much better overseas, Australia has some of the best consumer protection law in the world. Everyone has a bias, and I expect the guy you spoke to has a similar experience to me as a retailer, the vast majority of warranty claims I've ever had with B&M are sorted out with 0 qualms or issues.
The only warranty issue I can recall on a B&M product (North/Duotone, Fanatic, ION) that we have had reasonable claim rejected on, is an ION wetsuit that had the zip fail which they put down to a lack of maintenance. On a whole they're excellent. Just last week they covered a repair on a Fanatic SUP that could easily have been rejected as damage in use/misuse, I expect several would have, but they covered the repair no issues at all.