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Chris6791 said..Sailhack said..Slightly off topic, but I recently attended a first aid course and one of the answers conflicted with the workbook supplied. In order to gain competency, I needed 100% so when the assessor was marking the results - he asked me about it and I told him the answer sheet must be wrong! He told me to "just change the answer so that it corresponded with the correct answer on the sheet" which I refused to do. This started confusion in the classroom with nearly everyone changing their answer...whilst I refused to and was told that I would possibly fail my first aid (probably only person in history to do so!)
I got home and immediately emailed the company that produced the workbook (also the RTO). I immediately got a response thanking me for my honesty as the workbook had been in circulation for 6 months and this was the first they had heard of it.
I passed...and got sent some promotional posters as a thank you. I haven't seen the assessor since but expect that he still maintains that what is in the book is right - even if it's wrong.

Sounds familiar, I have to do quite a few online, compulsory training modules for work. They seem to spit out a new one every month or So. Every online exam has at least one question that is worded wrong or all the answers are incorrect. Many times we've contacted the office that co-ordinates and releases these modules but they refuse to change it because it would cost too much money, or some other bull**** excuse.
^This,
Nothing but nothing gets my goat than paying for a course and finding errors in the syllabus or worse the exam.
1) Course creator - you have
one job to do! Get it right.
2) As a learner of the topic, one of two outcomes is the result of finding errors (3 if not giving a f**k can be considered an outcome)
2a) The learner who is doing well with the subject doesn't trust the rest of the package - ie what else is wrong? Will I be penalised for the 'correct' wrong answer.
2b) The learner who is not doing well gets discouraged because they keep getting stuff wrong - even when they are right!
3) Pointing out the error shows (1) that they did poor job. (1) either acknowledges the error AND fixes it (we are all human) or Gets the hump with the learner for pointing out (1)s inadequacies and then starts marking like an asshole.
4) When finding out the subject matter hasn't been updated for x years (Surely I'm not the first person to find this error?) you wonder just WTF your paying for?
Almost all training I've done has been like this.