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foilDeCod said..
GUYS AND GIRLS DO NOT PURCHASE THE NEW NAISH ALUMINUM MAST 2021/2022. My HA1800 wing tore the "glue welded" coupling along with the screws and part of the thread mounts at the base. Praying my warranty claim goes through. I was a good half mile offshore when it decided to leave me. The glue is obviously no substitute for weld and I also hear the carbon mast fuse mount coupling is also "just bonded" . I ABSOLUTELY LOVED THE HA1800 epic wing mounted on a piece of **** unfortunately. Wont be going back to naish EVER! I practically do demolition work in the surf with my cabrinha hirise varial setup and it just wants more abuse. Wtf NAISH!
so my 1800ha wing, fuse and stab are swirling around cape cod somewhere on the bottom of the sea. Obviously I had too much fun and life had to slap me back down to earth.
I bought a new duotone spirit surf 1500carbon the next day but DAMN. Do I miss those extra 300sq cm on lighter days
NAISH NAISH, I GOT A RASH!!!!
Hey FDC,
bummer to hear you've had a bad experience. Before you go tearing into the brand, I think you'll find the warranty will cover you and get you back on the water ASAP. The 1800 is an awesome foil, and I hope we can regain your trust and business moving forwards. as always, the forums and social media are not the best avenues for resolving any issues you might have, definitely not with Naish anyway. We are pro active and back up the brand 100%.
Not knowing your actual details I don't know if we've seen this warranty yet, but assuming your dealer has submitted it immediately we'll have an answer to you next business day when possible.
I am not sure why you chose the public forum as your first port of call, but I hope we have you sorted swiftly. Feel free to Reply to my DM me if you wish to discuss further.
ride safe,
JB