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Realspeed

Created by TASSIEROCKS TASSIEROCKS  > 9 months ago, 13 Jun 2011
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TASSIEROCKS
TASSIEROCKS

TAS

1652 posts

13 Jun 2011 10:05pm
I purchased over two weeks ago and have not received the registration number as yet?

How do I get some action, I have emailed with no response as yet.

Kindest regards Russ
lelos12345
lelos12345

NSW

453 posts

13 Jun 2011 10:19pm
I got mine the same night also wen i got a new computer he got back to me the next day ... i find it very strange and i realise not helpful but I'm sure there is a good reason
YP1
YP1

YP1

SA

136 posts

13 Jun 2011 10:37pm
I emailed a question about registration & both sales & info email address's bounced hard to part with your money when the email bounces
sparky72
sparky72

NSW

62 posts

14 Jun 2011 9:49am
I got mine straight away in April. The licence number came from Mal Wright - mwright@intellimass.com - maybe try emailing him direct if you haven't already.
Mobydisc
Mobydisc

NSW

9029 posts

14 Jun 2011 9:58am
I too have had no issues dealing with Mal. Once the hard drive in my laptop died and had to be replaced under warranty. The rego code for the previous installation of Realspeed did not work with the new Windows Vista installation. I asked for and received a new rego number.

Later I upgraded the laptop to Windows 7. Again I had to reregister Realspeed. Again Mal provided me with a new registration code.

graceman
graceman

WA

323 posts

14 Jun 2011 10:48am
Yep have to agree, he has looked after me numerous time because I reload regularly.
Great support and product.
YP1
YP1

YP1

SA

136 posts

14 Jun 2011 12:49pm
Thanks for the post sparky72 got a reply within a couple of hours after email direct
TASSIEROCKS
TASSIEROCKS

TAS

1652 posts

14 Jun 2011 10:04pm
I have emailed Mal direct tonight so should be sorted soon thanks Sparky72 for the contact email.

Kindest regards Russ
Trousers
Trousers

SA

565 posts

15 Jun 2011 3:24pm
after my hard-drive dying in April, I've received no response from spamming the official addresses with repeated pleas for assistance in re-registering the product on my new hardware.

i'll give that direct address a go as well. ka72 gets me through, but i luvs my realspeed.
TASSIEROCKS
TASSIEROCKS

TAS

1652 posts

16 Jun 2011 8:53am
Mal has been in contact twice now (thanks very much Mal)
I think today we will get it sorted out and operational.

Cheers Russ
TASSIEROCKS
TASSIEROCKS

TAS

1652 posts

16 Jun 2011 7:59pm
It's working

Many thanks Mal
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