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Mini Motion turning itself off?

Created by Stretchy Stretchy  > 9 months ago, 9 Apr 2022
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Stretchy
Stretchy

WA

1045 posts

9 Apr 2022 7:02pm
I love my Mini, but I have had a few instances (maybe 4) where it's turned itself off. I've previously been unsure as to whether I might have held the button on too long, But foiling today that doesn't seem to be the case. It turned itself off 2minutes after turning it on (I sailed for 2hrs). Has anyone else had this problem, or does anyone have an explanation? My battery was fully charged
KA72 track here: www.ka72.com/Track/t/491505
Ian85
Ian85

NSW

25 posts

10 Apr 2022 10:17am
Mine has done the same thing , maybe 10 or more times over the last 18 months. It seems to happen soon after being turned on , as the file size is usually small . All the firmware updates have been done but it still happened randomly with each version.
Despite the problem I am happy with the concept of the Mini Motion. (Simple , accurate ,cost , size, waterproof, etc).
Luckily my 12 year old GT 31 is still going strong and is used as well in competitons and when chasing PBs.
tbwonder
tbwonder

NSW

735 posts

10 Apr 2022 1:52pm
I have this problem with my second mini motion number 333. It happened from new. Sometimes it can run all day, other times it goes off after a couple of minutes. I have tried many different firmware versions under advice from Julien. But nothing has made any difference. I thought perhaps there was a loose connection inside, but it can fail even turning it on and leaving it perfectly stationary.

Of course Julien gives the worlds best warranty and has replaced it with a new one. I think he said he had heard of another one or two cases, but not many.

What would be nice is an option in the firmware so that you could get the green led to flash every 5 seconds so you would be reminded that it is still operational. Of course this would shorten the battery life, but it would make testing this fault easier.
BSN101
BSN101

WA

2378 posts

10 Apr 2022 1:24pm
You can check to see if it's on by quickly pressing button once. It then shows battery status with red/green blinks. . If you hold it in you risk going into wifi mode.
Boston!
Boston!

NSW

254 posts

10 Apr 2022 3:41pm
I had the same problem with mine. It started doing it occasionally and then every 2nd or 3rd time before failing completely. Was advised to update firmware but was not a fix. (can't understand why an older firware version would cause this fault when none previously existed?) Cost me a PB. Have since purchased another and not had any issues.
Stretchy
Stretchy

WA

1045 posts

10 Apr 2022 2:34pm
Select to expand quote
BSN101 said..
You can check to see if it's on by quickly pressing button once. It then shows battery status with red/green blinks. . If you hold it in you risk going into wifi mode.


Yes I know Dave, but I didn't check. I'll have to be more vigilant. I'm wondering if there could be some sort of workaround in a firmware update. For instance, what would be the cost to battery life to have it flash green once every 15s? (I'd be too impatient to wait longer). I reckon I'd be more likely to keep an eye on it that way
Dezza
Dezza

NSW

955 posts

10 Apr 2022 7:08pm
Haven't had this issue in mine but maybe there's a batch issue if a few of the lake Mac crew experiencing the same problem? If not done already I'd email Julien and let him know, plus whose group order you got it from/purchase date so he can trace it back.
JulienLe
JulienLe

405 posts

10 Apr 2022 7:21pm
- Email me, that falls under warranty of course.

- I believe there's a batch or two where one of the glues is acting up after some time. Just email me, I'll replace it.

- Yes I'll add the option of a regular LED flash to the next firmware.
morts
morts

WA

189 posts

10 Apr 2022 8:02pm
Mine has doing the same thing Stretch & may be from the same batch as yours, 0083 is it's build number.

Started as an intermittent occurrence became quite regular & then got a few sessions where it worked normally after a firmware update but has now reverted to shutting down nearly every time.
sailquik
sailquik

VIC

6166 posts

10 Apr 2022 11:16pm
Select to expand quote
morts said..
Mine has doing the same thing Stretch & may be from the same batch as yours, 0083 is it's build number.

Started as an intermittent occurrence became quite regular & then got a few sessions where it worked normally after a firmware update but has now reverted to shutting down nearly every time.


Try going back to the previous firmware. :-)
Stretchy
Stretchy

WA

1045 posts

10 Apr 2022 10:05pm
Will email you Julien. I must say we are very lucky to have you responding to these queries. No way we'd get this sort of response from the other suppliers
tonyk
tonyk

QLD

609 posts

11 Apr 2022 8:42am
No issues with my mini, it's a super device , still also wear the GW60 because you can't beat live feedback
John340
John340

QLD

3373 posts

11 Apr 2022 4:29pm
Select to expand quote
tonyk said..
No issues with my mini, it's a super device , still also wear the GW60 because you can't beat live feedback


We must have a good batch Tony!
sailquik
sailquik

VIC

6166 posts

11 Apr 2022 6:33pm
No issues with my Mini's or LCD in regards to turning off, but we did test some beta/test FW for Julien and saw that issue in the LCD. Those beta versions were scrapped of course and when we reloaded the older FW the issue disappeared again. That is why I suggest trying the previous version of your fw. PM me if you need a copy of earlier FW and have deleted it from your computer.
Richiefish
Richiefish

QLD

5612 posts

30 Apr 2022 11:25am
Mine has been working perfectly since I got it (first log 22/09/2020) but a few weeks ago it started turning itself off and now it won't even turn on.....Number 0106.
JulienLe
JulienLe

405 posts

30 Apr 2022 7:02pm
I expect to replace ~60, just email me. In June, major team leaders will have "care packages" with replacement-everything on hand.
Richiefish
Richiefish

QLD

5612 posts

1 May 2022 10:11am
Select to expand quote
JulienLe said..
I expect to replace ~60, just email me. In June, major team leaders will have "care packages" with replacement-everything on hand.


Thanks Julien.
Richiefish
Richiefish

QLD

5612 posts

24 May 2022 5:16pm
Received my replacement mini-motion today . Stoked. . Thankyou Julien and also thankyou Andrew.
JulienLe
JulienLe

405 posts

26 Nov 2022 7:08pm
Hello. Statistically, this issue should have impacted a lot more users (60ish as mentionned above) than did so far. So please make sure to pass the word around that users with such an issue are entitled to a replacement device.
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