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GW60 fault

Created by mark62 mark62  > 9 months ago, 10 Mar 2019
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mark62
mark62

509 posts

10 Mar 2019 5:48am
I remember last year some one posting locosy where doing a replacement deal for faulty watches. Any one remember what the cost was?

mine died today, can't switch it on, it comes on when charging, but you can't select gps mod either.

It has been playing up for while, it was tricky to get a contact when charging, you had to wiggle it around a bit before it actually started to charge.

a bit pee'd off because I only used it about 15/20 times and it's out of warranty by a couple of months.
decrepit
decrepit

WA

12802 posts

10 Mar 2019 11:18am
Can't remember what the deal was.
But I fixed the same problem with mine here. you just need to be handy with a small philips screw driver, and have some contact cleaner handy.
www.seabreeze.com.au/forums/Windsurfing/Gps/GW60-pulled-apart
mark62
mark62

509 posts

11 Mar 2019 12:38am
Thanks for that, i'll give it a go, nothing to lose I guess
mark62
mark62

509 posts

11 Mar 2019 3:57am
Sorry to be a pain mate, can you remember what size screw driver you used? I don't have a h3x screw driver that small in the tool box so need to order one :)
decrepit
decrepit

WA

12802 posts

11 Mar 2019 9:03am
Select to expand quote
mark62 said..
Sorry to be a pain mate, can you remember what size screw driver you used? I don't have a h3x screw driver that small in the tool box so need to order one :)


No sorry I've had it for ages, there's no markings on it, but the shaft is around 2.5mm.
The other thing is, it really really helps if it's magnetic. I stroked mine with a magnet, so I could get the screws back in.
Swindy
Swindy

WA

456 posts

11 Mar 2019 10:36am
Before you pull it appart try connecting to the GW52 utility. A few months ago mine would not connect or charge even with a new cable and clean contacts. In fact it completely discharged the battery overnight. I tried connecting to the gw52 utility and it worked and started charging when i disconnected. Havent had a problem since. I dont know why it worked but it did, i was ready to donate it for spare parts to decrepit before that.
Bradman
Bradman

VIC

52 posts

12 Mar 2019 12:59pm
My watch failed.
I contacted Locosys via their website.
Sent faulty watch to Taiwan.
I just got a replacement watch sent direct from Locosys.
A great service from them.
mark62
mark62

509 posts

12 Mar 2019 9:22pm
That's encouraging to hear Bradman.

I emailed Locoys a couple of days ago, and to be fair, they replied within 24 hours. I explained to them that although I got it in October 2017, I only started using it in the UK spring 2018 (short sleeve wetsuit weather) because it didn't fit over my winter wetsuit. I finally got a strap extension for this winter. Basically just 9 months use, or 20-25 sessions.

They'v sent me an RMA form to send it back to Taiwan. The way I read their email is, if its customer damage, I pay. If its a fault they'll exchange it..... hopefully.
Bradman
Bradman

VIC

52 posts

13 Mar 2019 3:41pm
Yes mate send it in. I'm glad I did and didn't fiddle with it.
mark62
mark62

509 posts

21 Jun 2019 8:15pm
I finally got round to posting my faulty GW60 back to Locoys. They got back to me quickly and confirmed it was faulty and would send me a replacement free of charge.

Its worth mentioning that the GW60 was around 6 months out of warranty', and I didn't actually purchase it, I won it on a Locoys video competition on Facebook. They could have told me to bugger off I guess. Decent company I guess.
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