Are you using a Windows machine?
Thus is the pattern we see using a Mac, with Wndows XP or 7 running in emulation, in my case VMWare. I have never struck that using my old Lenovo Windows XP laptop.
My solutions that seem to help:
-Place the mouse over the window and keep moving it slightly. It still does it but rarely fails to download and starts again much faster
-Click on a blank part of the window when it freezes. This often forces a retry.
-restart the watch using the GW-52 utility power off button sometimes helps to decrease the frquency of the timeouts.
- It seems to happen less when I have a smaller session, and less if I use the GW-52 utility to download (I do not run the Alpha firmware)
-Also try a different version of the Utility. I am actually using v1.181021B.
or maybe get a new driver matched to your Win OS from here?
semantic.gs/locosys_technology_gps_receiver_driver_download (Disclaimer - I have not tried it)
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