I got a chance to take my new NeilPryde Speedster (6,7)

out for a whirl on Monday and Tuesday. (I bought some from left-over 2018 season stock for 41% less than the '19 price. Bit of a silly colour, perhaps.)
I'm loving the shape and the leech but I'm really struggling with the bottom-most batten. Even on land, only a slight pump pops all the others out but the bottom-most one remains stubbornly bent the wrong way, after a transition, no matter what I do.
Is this a sail-trim issue? I'm guessing so but I'm no sail trim expert. What should I try to fix it?
We had gusts up to 30 kts on the days I was trying it so I had it rigged on the lower clew and the down-haul was cranked pretty hard. (Ripples from the leech were just tickling the "max" mark that NP print near the head of the sail.) Rigged on an NP SPX90 RDM mast.
I did the setup and trimming and only got a brief go with it before handing it over to my wife who reported exactly the same observations re. the lower batten when she finished her session. She couldn't get it to rotate, nicely, either.