AFAIK, unlike others, NP has their own factory. I think they even make sails for other brands.

last year the tip of the batten would break, and now this....

If I paid $1000 for a sail, I'd like to think someone in the factory who knows what they are doing would spend some time cutting the battens to correct length using a purpose built jig and tools, rather then me hoping I didn't stuff it up doing it DIY.

"We'd rather cut them too long than too short"

uh, you mean

"We're stingy bastards, and saved 15 minutes of labour cost by not properly completing the manufacture of this sail in the factory."

Actually $2000 Harrow, but I get your point. I had to trim mine as they looked awkward straight out of the bag even with the adjusting rod screwed all the way in. Kinda glad the video came out, makes my trimming justified.

For 2017, in the sail bag will be, all the pre cut panels, a sewing needle, some thread and instructions written in Chinese

^^^^^^ haha can u imagine....



(1) please to attache "ruff tube" to "ruff panel" in line A, all the time using include string and lancet for this step and all beyond

(2) please to attache ruff panel to "window pane" in line B

(3) use of hammer (a) and pin (b) and anvil (c) to reinforce attach "downhaul puley assy" to lower of ruff panel. Use of rivet in way shwon (Fig138)

Mark has read many instructions too carefully

Yeah mabe the customer should cut the panels of sails and pick from China too! We can't have NP putting them selves out now can we .it not as if there sails are expensive!!!

Geez, I can´t believe this is happening with NP... although it´s not a major, catastrophic issue.

The statement "they rather cut them too long than too short" really sounds more like "we had an issue during the manufacturing process". I concur with Harrow... there must have been an issue with tools and/or fixtures in the factory.

Besides, isn´t the threaded batten adjuster (the one he removes prior to cutting) precisely to allow extending the length of the batten if need be?... I think it can extend it up to 15 or even 20 mm... This doesn´t support his statement that they rather cut them a bit longer, as the way it´s conceived with the adjuster, it should be a bit shorter, understanding that by "a bit" he means 5-10 mm.

Anyway, I guess even the big players in this industry make mistakes

Guys, just download this off the NP international website:

"It has come to our attention that some customers have reported not being able to get enough downhaul on their new NP sails. This is not a manufacturing fault, as during the design process, we decided it was better to have the luff too long, rather than too short. If you are unable to achieve sufficient downhaul, all you need do is cut the top of the luff tube off with some household scissors, and then sew it shut with some strong thread - we recommend a length of left over dental floss for this procedure."

I don't floss ..I guess I'm out from buying one.

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Tardy said..
I don't floss ..I guess I'm out from buying one.

Absolutely not, you qualify as the best NP customer. NP will sell you the dental floss at a mere 3 digit value!!

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col5555 said...
For 2017, in the sail bag will be, all the pre cut panels, a sewing needle, some thread and instructions written in Chinese

The IKEA principle

NP is a strange company. I don't know how they justify their premium prices.

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Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?

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Harrow said...

Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?

Because if yout have an NP boom, extension, mast (obviously!) everything just works.

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MrCranky said..

Harrow said...

Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?

Because if you have an NP boom, extension, mast (obviously!), and a hacksaw, everything just works.

Ezzy gives pre marked downhaul indicators for the mast length, length indicators for the outhaul and pre-rigs the sail in the factory. They even show you how to photograph your sail to send to them to comment on its rigging if you are not totally sure.

Does NP supply the hacksaw and video as part of its kit??

In my last incarnation of windsurfing I was very impressed by my NP sails. That was a long time ago.

Clarence

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Harrow said..
Guys, just download this off the NP international website:

"It has come to our attention that some customers have reported not being able to get enough downhaul on their new NP sails. This is not a manufacturing fault, as during the design process, we decided it was better to have the luff too long, rather than too short. If you are unable to achieve sufficient downhaul, all you need do is cut the top of the luff tube off with some household scissors, and then sew it shut with some strong thread - we recommend a length of left over dental floss for this procedure."

whatever happened to a bit more extension?

This is all so sad to hear!! I have never heard of such a thing having to cut the luff tube and cut battons. Sails should be ready to go once purchased. Most of them all come with a key to tighten or loosen the battons, but that is all that should be required. I will never buy a NP sail again if that's the case. The last NP sail I purchased I believe had a key to tension the battons. Is this a new thing with NP sails now? I am a Goya, Naish and Ezzy sail fan. I have never had to cut anything with these sails.They are perfectly made in my opinion.

OMG straight thru to the keeper with Harrow's joke

Im glad you said it Mark, I had to resist!!!!
In all honesty, Ive been using NP sails for a long time and just got a Evo 7 and the battens are fine. Well within the "90 deg" mentioned. Straight out of the bag sweet as. Flame away.

He forgot to tape it.

Seriously though? The customer needs to cut the batten?

If a car is found to have a systemic problem then the manufacturer recalls the vehicles and fixes them. If NP find a systemic problem they create a video and post it on the internet.