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Gestalt said.
Suncorp (computer) hung up on me.m so they are dead to me.
.
Hours of my life I'll never get back.
Yep, dead to me too, for different reason. must be run by complete nitwits!
They had a third-party agency contact me (via phone) re: a refund due to me in relation to premiums paid. Wanting to refund to my bank account and for some reason couldn't /wouldn't simply credit towards next premium. Nor could he disclose the amount in question!
Naturally, I thought "SCAM" and contacted Suncorp directly. Incredibly, it turned out that everything the guy said was actually true!!


But, with only a couple of dollars being the amount in question, no way would I be giving bank details to receive this refund. Rather look to a change of insurer ASAP, as that's surely no way to do business.
Hours of my life I'll never get back, too!