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Mmeyer said..
Is the insurance the e-go platinum membership thing? Does it cost much?
No, when you go to book a job in there's an dropdown option to get insurance. $250, $500, $1000 etc ... I just go for the cheap option. Usually only works out to be $15-20 more. They give you a special sticker to print out which notifies the driver it's been insured, then they really look after it.