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Broke my Longboard

Created by swalkington swalkington  > 9 months ago, 28 Jan 2009
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swalkington
swalkington

WA

401 posts

28 Jan 2009 4:39pm
Just a warning to all - do not buy a -------- longboard. I got one in December 2008 and it lasted only 3 surfs before breaking in small beachbreak conditions. Didnt hit the sand, didnt hit another board, just outright snapped by a small 3 foot whitewater going over it. And it cost 1400 from ------------. Not happy Jan! For all ------- talking up of how strong their boards are this is very disappointing.
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34 posts

28 Jan 2009 5:56pm
BIC's are good!!! Most people think they crap because they are made of plastic.

I can drop it throw it and it won't get dinged up, u beauty!! It only cost me 250 2nd hand. Find one and keep it!!
laurie
laurie

WA

3860 posts

28 Jan 2009 9:38pm
Hi swalkington & welcome to seabreeze!

Unfortunately, we don't support bagging out of brands in these forums.

Not saying that you're telling fibs - there's every chance you had a dodgy board.

Its just that in the past, anti X-brand people/competitors/etc have used the forums as a tool to degrade businesses and brands - we're not fans of that kind of stuff.

Here's from our forum policy:

Complaints about a business

When this occurs, the poster is usually quite fired up and emotional. Often the customer is now out to cause as much damage as possible to the business with the mission that they are "fully justified" (their words) and "simply stating facts" (their words) about the business.

This may be the case .. or not. There are many sides to any story. The point is that the Seabreeze forums are not the appropriate place to resolve the issue. Go to the appropriate legal/government authority and do it there.

Choose not to, and end up in hot water. As soon as you flame a business, you'll usually get supporters of the business come out in defence and question your behaviour and motives. People interested in the discussion will seek more information from you. It soon descends into an argument containing many and varied versions of the truth and everybody goes home unhappy.

It has never ended well for anybody.

The business is damaged, the poster now has a stigma in the forum community (and now can't deal with many shops because the shops know what will happen if they cross this customer - there business will get dragged through the mud.)

And of course, there's also the situation when the poster does not really have a complaint, but is simply a competitor or naive associate of a business who thinks the way to get more business is to degrade the competition.

A special note: This applies (and has been applied) to any business, not just businesses that sponsor the site.
swalkington
swalkington

WA

401 posts

29 Jan 2009 8:32am
well Seabreaze - whats the point of having a forum if you cant dicuss different brands and if they performed to expectations. No point! (or do you have shares in -----)?
laurie
laurie

WA

3860 posts

29 Jan 2009 10:21am
Totally understand you're hurting from a snapped board. I did a similar thing (after 3 surfs), only it was totally my fault when I drove over it in the garage. I know your pain!

The best course of action is to work with the store and the manufacturer to get a replacement. Hopefully they will take one look at the broken board and see it is a manufacturing fault and give you a replacement.

Hope it ends well & you're out surfing sooner, rather than later..
swalkington
swalkington

WA

401 posts

29 Jan 2009 12:10pm
hurting is an understatement. the board was purchased from a company that claims their boards are virtually unbreakable and therefore charge a premium - price was around $1500 hence 500 per surf.

i have gone back to the company and they said they can do a replacement for $500 but only an idiot would give them any more money so that obviously is no help.

the worst part is the board broke in small gutless beachbreak conditions and snapped right across & through from the vent valve towards the end of the deck. that is why i am convinced it was a dodgy board - otherwise it would not have snapped straight through the vent valve - refer attached photo which doesnt show the label and therefore wont give away who the clowns are who manufactured it.

i am going back to standard PU boards with a stringer - this is my first snap in 20 years of surfing

doggie
doggie

WA

15849 posts

29 Jan 2009 12:16pm
MMmmm I wonder what type of board that is!?!
DL
DL

DL

WA

659 posts

29 Jan 2009 12:39pm
What a bummer. I feel your pain.


Legion
Legion

WA

2222 posts

29 Jan 2009 2:07pm
Select to expand quote
swalkington said...... snapped right across & through from the vent valve towards the end of the deck. that is why i am convinced it was a dodgy board - otherwise it would not have snapped straight through the vent valve ...
The first place it's going to snap is across where the vent is. Although most of the strength of that type of construction is in the rails, the vent does provide a structural discontinuity in the deck and core and it'll always break more easily through a discontinuity. FWIW I've got a few similar shortboards, not the same company but same tech, and never had a problem although I've thought I might snap one often enough. I usually ride a 1 7/8" or maybe 1 3/4" thick board and I've nosedived it in shin deep dredgy beachbreaks on a few occasions.
lance parma
lance parma

VIC

54 posts

29 Jan 2009 4:39pm
mmmm, dissappointing there is no recourse - and this sounds most strange given the conditions you're board snapped in.

Try consumer affairs perhaps?

A 'surf corporation' should be accountable to end users and not just its' dealers who are its direct customers. Companies are going off - shore, making boards to save on labour and make more product via machines need to realise that even though they sell though dealers, they need to be accountable to end users.

I know a guy (great surfer) who bought what he believed to be a dud custom once off a very experienced shaper. He had the balls to mention to the shaper that the board wasn't flash and the guy admitted he had a month off travelling and didn't have his shaping hand back in. The shaper took the comments on board without a problem and proceeeded to make a new board - that worked beautifully. He obviously knew his rep was on the line and was happy to fix the problem.

Thai board dealers need to be certain that conglomerates will back warranty claims etc. The plastic board technology may still be emerging me thinks and bugs will arise.

And while I am on the subject I believe glassed foam boards (not sure of the correct term) still have a better feel about them than those plastic things!

Don't give up!

DL
DL

DL

WA

659 posts

29 Jan 2009 3:56pm
Select to expand quote
Legion said...

I usually ride a 1 7/8" or maybe 1 3/4" thick board and I've nosedived it in shin deep dredgy beachbreaks on a few occasions.


not to nitpick, but do you mean 2 3/4"

if not, then that is a damn thin board. must be a pretty good construction for them not to snap.
rune
rune

WA

193 posts

1 Feb 2009 12:18am
Select to expand quote
swalkington said...

hurting is an understatement. the board was purchased from a company that claims their boards are virtually unbreakable and therefore charge a premium - price was around $1500 hence 500 per surf.

i have gone back to the company and they said they can do a replacement for $500 but only an idiot would give them any more money so that obviously is no help.

the worst part is the board broke in small gutless beachbreak conditions and snapped right across & through from the vent valve towards the end of the deck. that is why i am convinced it was a dodgy board - otherwise it would not have snapped straight through the vent valve - refer attached photo which doesnt show the label and therefore wont give away who the clowns are who manufactured it.

i am going back to standard PU boards with a stringer - this is my first snap in 20 years of surfing




I am currently saving up for a new board and I'm prepared to pay a hefty price for a good board. The board you are talking about was on the shortlist, but not anymore. I've been surfing for longer than I haven't, and have never snapped a board. The thought of doing my money has put me off this brand. To the company involved, I know who you are and who sells your boards. I say, youre not getting my money nor any of my friends' money until your customer service improves.
spot1
spot1

WA

1588 posts

1 Feb 2009 12:30am
and the moral of the story is dont spend $1500 on a pop out no matter what they claim
go see a long board shaper!!!!!! dont know any so cant help
but someone here will
KEARNSY
KEARNSY

WA

1322 posts

1 Feb 2009 1:13am
Select to expand quote
spot1 said...

and the moral of the story is dont spend $1500 on a pop out no matter what they claim
go see a long board shaper!!!!!! dont know any so cant help
but someone here will


I'd "PM" 62Mac. He's the Long bording legend round here
Legion
Legion

WA

2222 posts

2 Feb 2009 11:54am
Select to expand quote
DL said...

Legion said...

I usually ride a 1 7/8" or maybe 1 3/4" thick board and I've nosedived it in shin deep dredgy beachbreaks on a few occasions.


not to nitpick, but do you mean 2 3/4"

if not, then that is a damn thin board. must be a pretty good construction for them not to snap.
No typo, it's 1 3/4". With a concave deck too.

swalkington
swalkington

WA

401 posts

6 Feb 2009 9:29am
Just to let you know that in the end the company has come to the party - but only after some extensive negotiating. They are supplying me with a trial board of the same dimensions as the one I broke for free (ie one that has been in their factory for people to try before they buy). I only have to pay $60 for transport to Perth from the Goldy. I still think I should be getting a new board for free considering the circumstances but at least this is something and I dont feel totally duped anymore.
62mac
62mac

WA

24860 posts

6 Feb 2009 10:55am
Well not a bad outcome,not that I didn't believe your story on how it broke but you had to convince the manufature (not easy) The perfect end to the story would have been a new replacement board but they have met halfway which isn't a bad thing,shame you had to pick up the freight costs


mac
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34 posts

6 Feb 2009 1:17pm
What do you'se mean by "pop out"???


AND KEARNSEY hows the dog going after hook through nose episode????
looks nasty!!
KEARNSY
KEARNSY

WA

1322 posts

6 Feb 2009 3:35pm
Select to expand quote
RIO said...

What do you'se mean by "pop out"???


AND KEARNSEY hows the dog going after hook through nose episode????
looks nasty!!


Pop out basicly means they "pop out" a 1000 boards a week on a production line vs a hand crafted board.

Yeh the invincible Staffy lives on. He was up to his old tricks within a few hours . Im amazed how quickly it healed. Not even a mark there the next day

pooman
pooman

WA

293 posts

24 Feb 2009 9:30am
Select to expand quote
swalkington said...

well Seabreaze - whats the point of having a forum if you cant dicuss different brands and if they performed to expectations. No point! (or do you have shares in -----)?


"Discussion" is different to "defamation"

It may have only been a dud board...? as all things man made there is bound to be one lemon in the batch
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34 posts

24 Feb 2009 10:30am
Select to expand quote
KEARNSY said...

RIO said...

What do you'se mean by "pop out"???


AND KEARNSEY hows the dog going after hook through nose episode????
looks nasty!!


Pop out basicly means they "pop out" a 1000 boards a week on a production line vs a hand crafted board.

Yeh the invincible Staffy lives on. He was up to his old tricks within a few hours . Im amazed how quickly it healed. Not even a mark there the next day





Thanks for clearing that up for us KEARNSEY in regard to "pop outs".
I don't suppose the BIC I sometimes ride is a "pop out"??

Your dog looks like it has a lot of character, I guess he learned his lesson as quick as his nose healed!!

And if anyone needs a longboard shaped may i recommend the pioneer Len Dibben in Booragoon WA, he's a champ and genuinely great craftsman of the longy's!!

He shaped my shorty though and he would hate to hear I snaffled up a BIC


KEARNSY
KEARNSY

WA

1322 posts

24 Feb 2009 6:52pm

You know what they say about dogs and thier owners
Im not convinced he's learned anything by some of his episodes. Man this dog is seriously "Tapped" aye.
Do you think your dog would lend mine his life jacket??? Damn almost got my face scratched off after our last swimming lesson....


Anyway, back to breaking longboards

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