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baddog said..
It's easy to point a finger at the customer
I was not blaming the customer. We are all different, I know for instance that I am on the heavy side, and putting my weight on my heels, so I tend to get depressions on the deck faster than the average customer, so my boards will age differently than others.
You are right in stressing that the process to glue inflatables is surprisingly manual, and thus it is hard to avoid defects, especially since glue defects are invisible.
This said, the percentage of boards that gave at the seams is still quite small (At least for the Gong brand I am familiar with, but they are made in the same factories as other big brands) you can ask owners of rental fleets for instance. But better check the warranty beforehand :-)