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Paddle Issue and Warranty

Created by Imoutthere Imoutthere  > 9 months ago, 26 May 2016
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Imoutthere
Imoutthere

181 posts

26 May 2016 8:13pm
Hi,

I have this issue with my paddle. It's about 8 months old and I've used it a bit of course but only 15 times I reckon and the blade is splitting. I've been told that it isn't covered under warranty as it looks like it has happened as 'wear & tear'. I've used it for it's intended purpose and only that - paddling, and therefore it should be covered by it's warranty.
Any thoughts?





spirit4earth
spirit4earth

80 posts

26 May 2016 8:24pm
Have you contacted the company yet? Unless you've been banging it on rocks, that looks like something that should be covered.
JBFletch
JBFletch

QLD

1287 posts

27 May 2016 7:14am
Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.





robbo1111
robbo1111

NSW

649 posts

27 May 2016 10:53am
KeNalu did a blade replacement for me with similar damage to yours
R4H
R4H

R4H

NSW

65 posts

27 May 2016 1:18pm
Select to expand quote
JBFletch said..
Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.







What he said.
Imoutthere
Imoutthere

181 posts

27 May 2016 2:47pm

Thank Gents.

Tes, it was just form paddling, no rocks.

@JBFletch, sorry ABS???
burleighlocal
burleighlocal

255 posts

28 May 2016 12:25pm
Select to expand quote
R4H said..

JBFletch said..
Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.








What he said.


it may show wear and tear…but under warranty conditions it needs to perform for the purposes it was made…you can use a paddle for 364 days of the year, everyday for hours and hours and if on that day the product fails due to a manufacturing issue…. it is a warranty. Looks like a de-lamination issue and nothing else. Weasel words by a manufacturer to avoid honouring a warranty is what I read.


Imoutthere
Imoutthere

181 posts

28 May 2016 2:00pm
Select to expand quote
burleighlocal said..


it may show wear and tear…but under warranty conditions it needs to perform for the purposes it was made…you can use a paddle for 364 days of the year, everyday for hours and hours and if on that day the product fails due to a manufacturing issue…. it is a warranty. Looks like a de-lamination issue and nothing else. Weasel words by a manufacturer to avoid honouring a warranty is what I read.




Exactly!
JBFletch
JBFletch

QLD

1287 posts

29 May 2016 6:09pm
ABS is Acrylonitrile butadiene styrene.
Its a plastic that is rubbery yet solid and has a high impact resistance.
Something that may have helped prevent the excessive wear of this paddle.


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