Neil pryde box

6 years ago
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FoilColorado
FoilColorado
148 posts
148 posts
18 Jun 2019 9:56am
beware - box and foam used by NP is highly inadequate




Scotty Mac
Scotty Mac
SA
2060 posts
SA, 2060 posts
18 Jun 2019 3:07pm
I seen some stuff damaged in transport like from TNT that it would matter how well it was packed. Just idoits handling it rough.
Piros
Piros
QLD
7296 posts
QLD, 7296 posts
18 Jun 2019 6:48pm
Wow that's nasty , did you have insurance
Seajuice
Seajuice
NSW
919 posts
NSW, 919 posts
18 Jun 2019 9:32pm
Noooooo! I feel for you FoilColorado. That absolutley sux! And I don't believe in this postage insurance crap either! Why should we pay more for the mistakes they make! It should be automatic & the postage should be entirely responsible for their bad deliveries full stop!
In my view you should be given a replacement & compensated for the delay.
Hoping it works out for you.
FoilColorado
FoilColorado
148 posts
148 posts
22 Jun 2019 2:36am
Seller quickly sent replacement wing.

However it too suffered damage.

wt heck???


Wing seems super durable, it just got abused in the postal system. Also think packing was inadequate.
exiled
exiled
367 posts
367 posts
22 Jun 2019 4:58am
Even through the foam packing? Wow.
JEG
JEG
VIC
1469 posts
JEG JEG
VIC, 1469 posts
22 Jun 2019 12:54pm
Must be a foiler hater that postal company?
Seajuice
Seajuice
NSW
919 posts
NSW, 919 posts
23 Jun 2019 12:07pm
What a pain! Courier companies seem to be more focused on quick loadings & deliveries rather than the care facter of the packages. Even if it states fragile etc on the box.
It's happened to most of my deliveries too. The last one was when I had my JP board delivered. To my horror I found a hole in the box right in the middle of where the bottom of the board is. Definitely happened after it was boxed as the bubble wrap aroind the board was damaged too. But to my relief the board wasn't touched.
Best thing that Your supplier should do is get in touch with its courier & find out the problem. Then maybe go to an alternate courier and also package their products better. Which they shouldn't have to.








FoilColorado
FoilColorado
148 posts
148 posts
23 Jun 2019 10:27am
Seller has been extremely understanding and is sending out a THIRD wing, hopefully 3rd time is the proverbial charm. 2nd wing was packed with insufficient packing material in box. First wing was clearly postal abuse, as it was damaged through the box and foam insert. Seller assured me 3rd wing is sufficiently padded and braced. Fingers crossed!!
tomooh
tomooh
276 posts
276 posts
23 Jun 2019 3:58pm
I have 2 np foils and the carbon thickness does seem to be super thin in places. Whereas the Takuma and Armstrong foils i have had are not easily damaged
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