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Vehicle lock box = your car not insured.

Created by thuffam thuffam  2 months ago, 8 Dec 2025
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thuffam
thuffam

QLD

77 posts

8 Dec 2025 10:43am
Just an FYI to let people know that if you use a lockbox that is attached to your vehicle - that you are not covered by insurance (for theft and damage).
I just spoke to Youi who confirmed this and spoke to a guy who confirmed it with Budget Direct.

The wording in the PDS says you are not covered if the key is in or near the vehicle. I previously thought this was omitted because in one of the initial paragraphs is states that you must take due care to prevent any theft or damage. The updated PDS (2 July 2025) now explicitly mentions lock boxes in or near the vehicle are not covered (the PDS on my policy, dated 4 July 2024, does not explicitly mention lock boxes).

I live on the Sunshine coast and see lock boxes on vehicles every day.. so it would be great to spread the word. I will repost this on some of the other forums too.

I will resort to getting a waterproof pouch to take my key with me - or leave it on the beach (apparently your car is covered in this scenario) - go figure!).
AquaPlow
AquaPlow

QLD

1064 posts

8 Dec 2025 11:11am
Thanks for the heads up..
On the rare occasion driver doesn't get to end - we all know the code - problem doesn't arise.
No obvious way through this one. Could produce key blanks - i.e. door only not sure locking electronic body of key inside will work on current vehicle. electronics very focused on not locking key in car. Will test in engine compartment.
Cheers
AP
CH3MTR4IL5
CH3MTR4IL5

WA

943 posts

8 Dec 2025 10:34am
Best to check with your individual insurer. I clarified this with my insurer and they advised me in writing that if the key was secured in a lockbox that the car would be covered for theft.
airsail
airsail

QLD

1570 posts

8 Dec 2025 9:13pm
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.
jn1
jn1

jn1

SA

2683 posts

8 Dec 2025 11:51pm
I'm guessing this has to do with an unattended key becoming an electronic exploit ?. Yeah, I do the same airsail plus a high quality steering wheel lock (this is because the car isn't armed when I use a key to manually lock car - at least my current car, and my old car etc).
hardpole
hardpole

WA

608 posts

9 Dec 2025 7:21am
With my car when the key is inside you can start the car even if you don't know where the key is. But putting the key inside a metal container of the right shape stops that. It needs to be a tall container. Guess some radio frequency related thing.

So smash the window you still have to find the tin with key in it.

Lock box issue i had was not being able to read the numbers on the combination without the glasses that were in the car.

So i have a key for the door only, the locksmith called it a surf key.
Phoney
Phoney

NSW

608 posts

9 Dec 2025 12:09pm
Select to expand quote
airsail said..
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.




Sure if you drive a vintage car that still has a keyhole in the door!
airsail
airsail

QLD

1570 posts

9 Dec 2025 9:28pm
Select to expand quote
Phoney said..

airsail said..
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.





Sure if you drive a vintage car that still has a keyhole in the door!


Most late model cars still have a manual key for the drivers door, if not you probably need to rethink your choice of vehicle models for watersports.
jn1
jn1

jn1

SA

2683 posts

9 Dec 2025 10:55pm
Select to expand quote
hardpole said..
Lock box issue i had was not being able to read the numbers on the combination without the glasses that were in the car.



You could always ask a friendly crim to give you a hand opening the lock
thuffam
thuffam

QLD

77 posts

10 Dec 2025 8:57am
Select to expand quote
airsail said..
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.


No - that leaves you in the same position - I asked about this and they referred me back to the PDS - if the key (mechanical or electronic) is in or near the vehicle you are not covered,

So taking the mechanical key (that slides out of the main electronic key housing ) with you and leaving the electronic key either in the vehicle or in a lock box still voids your insurance.

Also I have had people ask me - how would they know if you don't tell them..... well there's this thing called insurance fraud (meaning once discovered, you'll never get insurance again for anything (a friend is an insurance litigator - and they confirmed this) - and my guess is that it is logged in the cars computer, so not difficult for them to determine if they recover the vehicle.

I've now just been taking my key in a waterproof phone pouch in my pocket - works great.
thuffam
thuffam

QLD

77 posts

10 Dec 2025 9:01am
Select to expand quote
CH3MTR4IL5 said..
Best to check with your individual insurer. I clarified this with my insurer and they advised me in writing that if the key was secured in a lockbox that the car would be covered for theft.


That's awesome - could you please share which insurance company?.... I suspect they will get a fair amount of new polices if word gets out.
Robbo2099
Robbo2099

WA

751 posts

13 Dec 2025 3:39pm
Easiest solution is to hide your real key somewhere inside the vehicle, then take a spare 'door-key only' with you in your harness to lock and open your vehicle on leaving and returning from the water.
aperry
aperry

VIC

42 posts

15 Dec 2025 12:44pm
I just checked my policy with Budget Direct and I can confirm there is a specific requirement to ensure "remote locking devices or proximity keys are not left:
- in the car,
- on the car,
- attached to the car, including in a key safe, key lock box, or similar device ..."

Thanks for the heads up.
waterfun
waterfun

WA

6 posts

15 Dec 2025 12:04pm
Select to expand quote
airsail said..
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.


I do similar but i take manual key out of electronic key (I have a prado) and hang around my neck. I wrap the electronic key in ordinary aluminium foil (so signal doesn't get through) and lock it in my glove box with the manual key. Works brilliantly!
airsail
airsail

QLD

1570 posts

15 Dec 2025 7:16pm
It seems that your insurance will be void if you leave your electronic key anywhere in or on your car. So the only option is to take the key with you, any good options?
Phoney
Phoney

NSW

608 posts

16 Dec 2025 9:50am
Any waterproof key pouch will work. There's heaps on amazon.

Thing is, that's all well and good for when you're wearing a wetsuit, you hang it around your neck underneath.... But what about when you're wearing nothing but boardies (and a harness) in summer. Any other hiding spots?
carbine
carbine

WA

1445 posts

22 Dec 2025 7:10pm
Select to expand quote
Phoney said..
Any waterproof key pouch will work. There's heaps on amazon.

Thing is, that's all well and good for when you're wearing a wetsuit, you hang it around your neck underneath.... But what about when you're wearing nothing but boardies (and a harness) in summer. Any other hiding spots?


Just find a spot on your harness, I tuck it behind the straps that hold the spreader bar.
NorthernKitesAUS
NorthernKitesAUS

QLD

1084 posts

5 Jan 2026 1:26pm
Select to expand quote
thuffam said..


airsail said..
Just get a manual key cut, lock the remote key in the car and hang the key around your neck. You could even go as far as hiding the key within the car, I don't bother with that.




No - that leaves you in the same position - I asked about this and they referred me back to the PDS - if the key (mechanical or electronic) is in or near the vehicle you are not covered,



What do they mean by "near"? 1 metre near, 10m, 100m? So if you take your keys with you to the beach you're still not covered? I find that ridiculous. They might as well say that if your car is stolen from home because you had your keys "nearby", then you're not covered. I would look for another insurer. Who's the insurer? AAMI? Suncorp?
KPSS Used
KPSS Used

NSW

433 posts

Site Sponsor

6 Jan 2026 11:19am
Most likely found in the vehicle instruction manual

Range Limitations and Detection RadiusMost keyless entry systems have a detection range between 30 inches to 3 feet around the vehicle.
The key fob must be within this range for the car to unlock or start the engine.
Once the engine is started, the car can continue running even if the key fob leaves the vehicle.
The vehicle's system will trigger a "Key Not Detected" warning if the fob is no longer within range.
Despite the warning, the car will not shut off automatically while driving.If the engine is turned off without the key fob nearby, the car will become inoperable until the fob is returned.
Some manufacturers may include a time-based cutoff or distance limit, but most rely on user awareness rather than automated restrictions.

So obviously a key lock box is within the definitions of nearby.
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