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BrisKites said...
...how much do you weigh?
...
1. Your retailer has failed to convey all of the information accurately
2. The line breakage was not from "normal use" and their was another cause for the breakage.
If you still believe it was the first then please contact me and I can assist you.
I'm 85kg and it is in my first post and I had a 2010 12m Helix and it snapped 2 times, both when I was trying to boost so no "normal use" for a free style kite is it?
I've gone to my dealer here in Perth and they contacted Naish, guess what was the answer?
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Hundreds of other kiters have had no issue with that line, how much do you weigh?
85kg
If you expect that a single 2mm line should handle all the force I need to get my self out of the water and jump with it maybe you expecting too much.
I spend that $30 to replace it, it snapped again so I replaced it with a thicker line and I've sold the kite.
Instead of closing your eyes to logic defending the brand you're selling just think about my claim for 10 seconds and then maybe you can send an email to them and they replace that line before they release all their 2011 bars.
Or you can assume that I'm another forum troll and I'm trying to sand bag Naish to sell another brand