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cramhobart said...
Brought a new best kite a little while ago, to make a long story short I could not get the thing to sit. Tried all the usual tricks (stretching lines etc) and couldn't get it sorted. Sent it away to someone (who knows more than me) who has replaced the lines and sorted it. He has reported that the lines continually stretched, and were unusable (brand new less than 10 hours use). Has anyone else had this problem?
The lines shouldn't stretch in such short time, or stretch at all in most cases, so most probably you received a batch of lines that were not correctly pre-stretched in the factory. Like most brands, Best warrants such things as this, so PM me if you would like me to submit a warranty claim for you.
If for some reason something goes wrong with your new kite (any brand), just take it back to the shop you purchased and get them to follow it up. There are very simple solutions to simple problems if you follow this advise and it will mean that you wont miss out on ride time. Take the problem into your own hands and in most cases the warranty will be void and there is little we can do to help further.
Joe