I had an issue with an incorrect order, its an important product I need over the Xmas - NYE 'break' (I don't have a break) and everywhere is closed.
John from Sanded is going into work on the Xmas weekend to get a replacement underway even though they're shut for over a week.
THAT is top service any why we should use local people in the industry who enjoy or love of the water and stuff. I know I don;t always but we need to support these guys. Merry Christmas to all surf industry folks :)
Their site or the auto email when ordering said closed right thru til like first week of Jan - 7th? I thought.... Anyway, nah not really when the job has been promised for delivery, wrong product means another 7-10 days for delivery east to west.... plus the Xmas delay = maybe 14 days late.