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Telstra tip!

Created by southace southace  > 9 months ago, 6 Apr 2019
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southace
southace

SA

4794 posts

6 Apr 2019 2:02pm
Tip for Telstra users!
Make sure you regularly call them and ask for any updated plans, I was on $69 with 40gb down load and after a long phone call my plan was changed to $69 with 60 gb down load. Cheeky buggers!
Chris6791
Chris6791

WA

3271 posts

6 Apr 2019 1:04pm
I've found they have automatically upgraded me on home internet and mobile plans in the past.
southace
southace

SA

4794 posts

6 Apr 2019 4:01pm
Select to expand quote
Chris6791 said..
I've found they have automatically upgraded me on home internet and mobile plans in the past.



Really ? Not in the 10 years I have been with them on a mobile plan have had the occasional call when I wasn't looking at upgrading! Now I have 60gb to burn through in 14 days for this month.
Mark _australia
Mark _australia

WA

23526 posts

6 Apr 2019 3:27pm
Select to expand quote
Chris6791 said..
I've found they have automatically upgraded me on home internet and mobile plans in the past.


Me too and that's partly why I stay with them. Very few companies reward loyalty but seems they do.

My internet a while back went from 100Gb to 200Gb for no reason, then a year later 400, then a couple years later unlimited. Every time they just told me I'd been upgraded for no cost.

Credit where its due.
southace
southace

SA

4794 posts

6 Apr 2019 6:08pm
Select to expand quote
Mark _australia said..

Chris6791 said..
I've found they have automatically upgraded me on home internet and mobile plans in the past.



Me too and that's partly why I stay with them. Very few companies reward loyalty but seems they do.

My internet a while back went from 100Gb to 200Gb for no reason, then a year later 400, then a couple years later unlimited. Every time they just told me I'd been upgraded for no cost.

Credit where its due.


Must be different with land lines I have been mobile and off the grid for 10 years.
Kamikuza
Kamikuza

QLD

6493 posts

6 Apr 2019 5:51pm
They cap your home internet?
cauncy
cauncy

WA

8407 posts

6 Apr 2019 4:17pm
Select to expand quote
Mark _australia said..

Chris6791 said..
I've found they have automatically upgraded me on home internet and mobile plans in the past.



Me too and that's partly why I stay with them. Very few companies reward loyalty but seems they do.

My internet a while back went from 100Gb to 200Gb for no reason, then a year later 400, then a couple years later unlimited. Every time they just told me I'd been upgraded for no cost.

Credit where its due.


Maybe looked into your porn data use
Chris6791
Chris6791

WA

3271 posts

6 Apr 2019 4:19pm
Select to expand quote
cauncy said..

Mark _australia said..


Chris6791 said..
I've found they have automatically upgraded me on home internet and mobile plans in the past.




Me too and that's partly why I stay with them. Very few companies reward loyalty but seems they do.

My internet a while back went from 100Gb to 200Gb for no reason, then a year later 400, then a couple years later unlimited. Every time they just told me I'd been upgraded for no cost.

Credit where its due.



Maybe looked into your porn data use


Sympathy upgrades?
southace
southace

SA

4794 posts

6 Apr 2019 7:27pm
Porn is overrated and boring lloved motley crew dirt! And the Rolling Stones in South America on Netflix
Mark _australia
Mark _australia

WA

23526 posts

6 Apr 2019 5:04pm
I asked about the unlimited data and included lube package

They said they stopped it after Caunce abused it too much.

cisco
cisco

QLD

12364 posts

6 Apr 2019 10:13pm
Select to expand quote
southace said..
Porn is overrated and boring lloved motley crew dirt! And the Rolling Stones in South America on Netflix


So watching 70 year old men acting like teenagers is what gives you a hard on??

You need psychiatric help.
southace
southace

SA

4794 posts

7 Apr 2019 1:53am
Select to expand quote
cisco said..

southace said..
Porn is overrated and boring lloved motley crew dirt! And the Rolling Stones in South America on Netflix



So watching 70 year old men acting like teenagers is what gives you a hard on??

You need psychiatric help.


Quoting stuff about hard ons would get you removed by modiators in the real world your lucky you get away with it here.
i have lived off the grid for 10 years now. I have not paid electricity bill or land line since I sold the house and went off grid , this is why I use mobile data.
Rupert
Rupert

TAS

2967 posts

7 Apr 2019 7:55am
This thread popped up at the very same time my "Tech savvy" son in law was on 'live chat' to TELSTRA. He had looked at our "bill" and was horrified, 5 devices (2 tablets, 2 phones and a 'dongle) with **** poor data allowance and over priced, plus extra data charges every month.

Now for $50 a month less, (guaranteed, no additional data charges) Wife has new phone and 150 gig per month, phone can be used for us to access both tablets, dongle data for my lap top/work increased by 25 gig per month (no extra cost), my new phone (wifes old one) on the cheapest of plans as I only use it for texts and calls.

Am I happy? Yes, but if not for SinL we would have just been carrying on as normal and paying for sub standard performance.
cauncy
cauncy

WA

8407 posts

7 Apr 2019 4:22pm
We don't really know if we're getting a good deal or great service as there's little competition with equal infrastructure to base it on
basically Telstra have it and us stitched up nicely compared to most other countries
cisco
cisco

QLD

12364 posts

7 Apr 2019 10:19pm
Compared to most other countries?????

Australia is a "third world country" when it comes to internet speed and streaming capability.

Nobody downloads movies etc anymore do they?? Why bother if you can stream it??
Chris6791
Chris6791

WA

3271 posts

7 Apr 2019 9:04pm
I'm in Nepal at the moment if you want to talk about 3rd world Internet and phone...
Mark _australia
Mark _australia

WA

23526 posts

7 Apr 2019 9:06pm
weren't you there a year ago?

Oh yeah, I get it
cauncy
cauncy

WA

8407 posts

7 Apr 2019 10:19pm
Select to expand quote
Chris6791 said..
I'm in Nepal at the moment if you want to talk about 3rd world Internet and phone...


On Telstra roaming
evlPanda
evlPanda

NSW

9207 posts

8 Apr 2019 11:29am
Select to expand quote
Rupert said..
This thread popped up at the very same time my "Tech savvy" son in law was on 'live chat' to TELSTRA. He had looked at our "bill" and was horrified, 5 devices (2 tablets, 2 phones and a 'dongle) with **** poor data allowance and over priced, plus extra data charges every month.

Now for $50 a month less, (guaranteed, no additional data charges) Wife has new phone and 150 gig per month, phone can be used for us to access both tablets, dongle data for my lap top/work increased by 25 gig per month (no extra cost), my new phone (wifes old one) on the cheapest of plans as I only use it for texts and calls.

Am I happy? Yes, but if not for SinL we would have just been carrying on as normal and paying for sub standard performance.





Visited my elderly parents last Christmas. They pay $500/month for internet, 2x mobile phones, and 3x business numbers.

Telstra representative sold them the top-tier plan where they rent (yes, really) the very latest phones with maximum data and the like. Ditto the internet plan.

They use practically nothing, of course. "App Store? Where is that? I don't want to travel far. No, no I don't want email on my phone it will fill it up and make it slow."

I had to go across to the shop for a word with the guy.
evlPanda
evlPanda

NSW

9207 posts

8 Apr 2019 11:32am
Optus on the other hand sent me a monthly bill for -$0.01 for three years. They never corrected it.
Chris6791
Chris6791

WA

3271 posts

8 Apr 2019 3:38pm
Select to expand quote
cauncy said..

Chris6791 said..
I'm in Nepal at the moment if you want to talk about 3rd world Internet and phone...



On Telstra roaming


Nope. Local NCell SIM card.

Mark that was two years ago :)
Mark _australia
Mark _australia

WA

23526 posts

8 Apr 2019 4:25pm
^^ and finally your seabreeze posts arrive!!!!
lotofwind
lotofwind

NSW

6451 posts

8 Apr 2019 9:59pm
We got them 2 years ago, they only just made it to WA and Tassie.
Paradox
Paradox

QLD

1326 posts

10 Apr 2019 5:32pm
Select to expand quote


Mark _australia said..

Me too and that's partly why I stay with them. Very few companies reward loyalty but seems they do.
My internet a while back went from 100Gb to 200Gb for no reason, then a year later 400, then a couple years later unlimited. Every time they just told me I'd been upgraded for no cost.

Credit where its due.



I think they did that across the board for premium customers to combat NBN. It's kind of a loyalty reward, but also more aimed at not being caught out by you eventually checking your plan, realising you are way behind on service for $ and you getting peed off and ditching them for someone else.
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