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Rupert said..
This thread popped up at the very same time my "Tech savvy" son in law was on 'live chat' to TELSTRA. He had looked at our "bill" and was horrified, 5 devices (2 tablets, 2 phones and a 'dongle) with **** poor data allowance and over priced, plus extra data charges every month.
Now for $50 a month less, (guaranteed, no additional data charges) Wife has new phone and 150 gig per month, phone can be used for us to access both tablets, dongle data for my lap top/work increased by 25 gig per month (no extra cost), my new phone (wifes old one) on the cheapest of plans as I only use it for texts and calls.
Am I happy? Yes, but if not for SinL we would have just been carrying on as normal and paying for sub standard performance.
Visited my elderly parents last Christmas. They pay $500/month for internet, 2x mobile phones, and 3x business numbers.
Telstra representative sold them the top-tier plan where they
rent (yes, really) the very latest phones with maximum data and the like. Ditto the internet plan.
They use practically nothing, of course.
"App Store? Where is that? I don't want to travel far. No, no I don't want email on my phone it will fill it up and make it slow." I had to go across to the shop for a word with the guy.