Back to top

Telstra Speed Boost, do you pay it?

Created by slammin slammin  > 9 months ago, 15 May 2017
Register to post, see what you've read, and subscribe to topics.
slammin
slammin

QLD

998 posts

15 May 2017 6:58pm
Hey Seabreezers just wondering if anyboday else has been wrongly charged by Telstra.

I swapped over to the NBN a couple of months ago from an out of contract ADSL2 account and haven't locked into a new contract. It's been a few months now and I've just noticed my bills had jumped a bit and I mean a bit like $5 to $8.50 per month. So I queried them today and they told me it's a billing alignment issue and that they are very sorry but have refunded the charges as I never asked for Speed Boost and certainly haven't received the speeds of it.

Now Speed Boost in case you don't know is an extra fee to kick you up from 25mbps to 50 or 100.

So for any new NBN Telstra customers I suggest you check your bills and please post back here to see if this is widespread or as Telstra promised me "it's just you Sir."
kiteboy dave
kiteboy dave

QLD

6525 posts

15 May 2017 8:40pm
I'm with MyRepublic, I pay $60 per month for true unlimited downloads & as fast as the line will provide... 56kbps in my case.
End of posts
Please Register, or first...
Topics Subscribe Reply

Return To Classic site