SB drop down menu not working Android

9 years ago
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R1DER
R1DER
WA
1474 posts
WA, 1474 posts
5 Jun 2016 8:13am
On my android phone when I tap forums the help drop down menu appears, this has been happening for about 3 weeks now.
There have been no changes or updated to my mobile, OS or Chrome, all auto updates are switched off so I haven't updated anything in the last few months, I also haven't downloaded any apps in months. Does this happen to any other Android phones? Mine is a Moto G gen 2.
Dawn Patrol
Dawn Patrol
WA
1991 posts
WA, 1991 posts
5 Jun 2016 8:28am
Same for me. Only noticed a few days ago.
Darkspi
Darkspi
SA
171 posts
SA, 171 posts
5 Jun 2016 10:01am
It's not every time at least a week since it started currently working properly for me
slammin
slammin
QLD
998 posts
QLD, 998 posts
5 Jun 2016 11:44am
I thought it was just me. I touch Forums and then Help opens, so I touch Weather and Forums opens. Android Marshmallow Moto G3
R1DER
R1DER
WA
1474 posts
WA, 1474 posts
5 Jun 2016 12:54pm
My OS is lollipop. So it might be a website issue?
slammin
slammin
QLD
998 posts
QLD, 998 posts
5 Jun 2016 3:44pm
Also happens somewhat randomly. A month or so ago last weekish?

Not at the moment.
Skid
Skid
QLD
1499 posts
QLD, 1499 posts
5 Jun 2016 7:52pm
Yep, same here.
Samsung A3
Macaha
Macaha
QLD
21982 posts
QLD, 21982 posts
5 Jun 2016 7:57pm
Dawn Patrol said..
Same for me. Only noticed a few days ago.


same here
Buster fin
Buster fin
WA
2598 posts
WA, 2598 posts
5 Jun 2016 6:04pm
Same on Mac
Hunter S
Hunter S
WA
516 posts
WA, 516 posts
6 Jun 2016 8:19am
Yep, for close to a month now, but intermittent.
laurie
laurie
SA
3887 posts
SA, 3887 posts
6 Jun 2016 10:13am
Weird? Shall look into it, and see what can be found...
laurie
laurie
SA
3887 posts
SA, 3887 posts
6 Jun 2016 10:15am
Buster fin said...
Same on Mac


Using safari or chrome or ?

If anybody else also can mention which browser they are having problems with, that would really help. Thanks
Radmac
Radmac
WA
201 posts
WA, 201 posts
6 Jun 2016 10:41pm
Seeems to be chrome. Able to recreate the problem.

Firefox is good on phone.

Chrome on tablet is ok.

No predictive text on FF when responding. Que sera
slammin
slammin
QLD
998 posts
QLD, 998 posts
7 Jun 2016 5:48am
Chrome
Darkspi
Darkspi
SA
171 posts
SA, 171 posts
7 Jun 2016 8:07am
Using Chrome seem s to be good now
laurie
laurie
SA
3887 posts
SA, 3887 posts
7 Jun 2016 5:34pm
Radmac said..
Seeems to be chrome. Able to recreate the problem.


Got it reproduced here .. yuk!

Shall see how to get it fixed, although looks like a mongrel to fix as working well in all other browsers!?

A workaround: I found that if you "pinch" (in or out), it works then begins to work fine.

At this stage, looks like Goog might have introduced a new "feature" in the last Chrome update.
R1DER
R1DER
WA
1474 posts
WA, 1474 posts
8 Jun 2016 7:28am
Still doing it. I haven't updated chrome and auto updates for chrome is off. Maybe I should update chrome? Yes the pinch method works.
laurie
laurie
SA
3887 posts
SA, 3887 posts
8 Jun 2016 9:48am
It will be fixed .. give us a day or so (hopefully less!) to find the problem & sort it out, because it will be affecting a lot of crew.
laurie
laurie
SA
3887 posts
SA, 3887 posts
8 Jun 2016 10:58am
Please accept my apologies for the inconvenience!

Fortunately was not to difficult to find/fix - the touch error was caused by a patch some weeks ago to make the top menus layout proportionately.. it only failed on Chrome, and as some found, was intermittent.

Hopefully the update just installed resolves the error for good across all browsers; please let me know if not!

Amazed nobody wrote sooner? If you find these kind of issues, please write in straight away! Email support ..at.. seabreeze.com.au, or hit the "Contact" button in the footer of the page.
R1DER
R1DER
WA
1474 posts
WA, 1474 posts
8 Jun 2016 10:25pm
All good now Laurie working very smoothly, initially thought it was my phone hence not commenting earlier, then posted for a reality check.
Dawn Patrol
Dawn Patrol
WA
1991 posts
WA, 1991 posts
8 Jun 2016 10:29pm
Yeh seems to be good.
I also thought it was just my phone haha
jusavina
jusavina
QLD
1504 posts
QLD, 1504 posts
9 Jun 2016 11:43am
Red thumbs are still not working though.
seanhogan
seanhogan
QLD
3424 posts
QLD, 3424 posts
9 Jun 2016 12:28pm
jusavina said..
Red thumbs are still not working though.


that's because you don't have the latest android for Chrome, look, works fine for me !



jusavina
jusavina
QLD
1504 posts
QLD, 1504 posts
9 Jun 2016 1:34pm
seanhogan said..

jusavina said..
Red thumbs are still not working though.



that's because you don't have the latest android for Chrome, look, works fine for me !




It works on my computer though...



seanhogan
seanhogan
QLD
3424 posts
QLD, 3424 posts
9 Jun 2016 4:22pm
far too much time those two guys !!
kiteboy dave
kiteboy dave
QLD
6525 posts
QLD, 6525 posts
12 Jun 2016 4:19pm
laurie said..

Amazed nobody wrote sooner? If you find these kind of issues, please write in straight away! Email support ..at.. seabreeze.com.au, or hit the "Contact" button in the footer of the page.


Just contacted you re that line thingy strikethru not working, ever. Works in preview window, not in post.
NeedHelp
NeedHelp
3 posts
3 posts
14 Jun 2016 2:16pm
same
laurie
laurie
SA
3887 posts
SA, 3887 posts
15 Jun 2016 12:32pm
On the list, shall get it fixed.
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