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NewScotty said..
If I can't sort it out I'm going Samsung which I don't want to do but I'm frustrated.
Any tips from you tech savy people ?
If you're going to throw in the towel
do not go to Samsung.
Pick HTC or Nexus.
Have you called Apple? Their help line is usually top notch - you'll talk to a real American.
If they can't fix it they'll replace it. You have to go to the store though.
Wife had a 4s and after upgrading to iOS7 it couldn't iMessage my phone. Only SMS. They replaced it with a new 4s.
We happened to upgrade a week later to 5s and were able to give the brand new 4s as a gift.