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southace said..
I have a feeling it's something to do with self check in and bag drop.
To some degree that could be correct.
Airlines have brought this upon themselves with the LCC model. Give you a cheap ticket but charge for every conceivable extra (Ryan air was going to charge to use the toilet - Not sure how they got on with that one). So people started packing larger fuller carry on because checked luggage was expensive.
There are several 'check-points' along the way with check-in being the first to evaluate the size and weigh of cary-on luggage. But with airlines outsourcing to low paid contractors, the employees can't be bothered with the arguments with the 'entitled customer is always correct' brigade. The last stop is the cabin crew, but by that stage there is not a real lot that can be done without major disruptions.
'Controlled rest' as it is called is nothing new. It is allowed and in many cases encouraged, but there are mitigators and procedures that should be in the companies operating manuals for its use.