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Gorgo said..
Definitely not a "computer error". To all intents and purposes there is no such thing.
The real problem is outsourcing. Systems are outsourced to the lowest bidder. Those bids have almost no resources for software testing.
Managers try to shift all the risk to the outsource provider and dedicate none of their own people to doing testing. When things go wrong they point to the other guy and duck.
Who said anything about a computer error, I can probably send out bugger all handwritten letters a day with the wrong date but 70,000 with a computer would be easy, discounting AI computers only work with the information put into them.