They are just getting better at extending the time delay to answer a simple question eg for training & etc, your name, date of birth etc, last time u had sex, account number , etc etc etc so after this 2 to 3 minutes- ' please hold while we figure out how to cut u off.
All I wanted to know does your new mobile allow continuous access to 4g.
Gave up and tried foe sex.

did they put you on hold?
(skip to 1:00 min)


(I know this is an old video)