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Call centre delay tactics

Created by warwickl warwickl  > 9 months ago, 27 Apr 2021
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warwickl
warwickl

NSW

2357 posts

27 Apr 2021 8:16pm
They are just getting better at extending the time delay to answer a simple question eg for training & etc, your name, date of birth etc, last time u had sex, account number , etc etc etc so after this 2 to 3 minutes- ' please hold while we figure out how to cut u off.
All I wanted to know does your new mobile allow continuous access to 4g.
Gave up and tried foe sex.
Harrow
Harrow

NSW

4521 posts

28 Apr 2021 1:45pm
Select to expand quote
warwickl said..
They are just getting better at extending the time delay to answer a simple question eg for training & etc, your name, date of birth etc, last time u had sex, account number , etc etc etc so after this 2 to 3 minutes- ' please hold while we figure out how to cut u off.
All I wanted to know does your new mobile allow continuous access to 4g.
Gave up and tried foe sex.

And the first thing that the operator asks you for is all the information that you were required to type in before they will take the call.
gs12
gs12

WA

421 posts

28 Apr 2021 4:05pm
did they put you on hold?
(skip to 1:00 min)


(I know this is an old video)
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