The delivery of faulty parts was traced back to Jan 2017, and the affected parts would have filtered out to dealers over the following several weeks, and from dealers would have been sold on to customers from around March to May approx.
In the worst case scenario the chicken loop retainer will break under load and your kite will flag out.
I've had the first one reported to me this week, the owner was still using the bar even though the metal at the end of the PU had actually broken in 2 pieces.
The affected chicken loops will be obvious though even with a casual look, and I have parts available to send. It is a 2 minute job to replace with a new PU.
@Surfer62 - Thanks for posting the UK link, its also on the Australian page, the Facebook page, and the main Ozone site. Your bar is an old one, we have not sold that style of bar for at least 2 years now (going on 3 soon) Ozone has changed the magnet composition with the introduction of the soft ended bars in 2015. I agree the swelled magnets look unsightly but they still work ok yeah? Velcro has its own issues, as well as picking up all sorts of rubbish from the beach and not catching the free end of the trimmer line like the magnets do.
There is very strict and thorough QC and testing of inventory at the Ozone factory, thats why we can trace the batch back to a specific time. This is a very rare slip up from Ozone and we are very sorry for the inconvenience caused to some of our customers.