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Mark _australia said..
Why should I have to swap?
I have been with Telstra for year - , the Govt utility that all taxpayers owned until we were dumb enough to fall for it being sold to us, the owners but I digress -
The Govt made us all accept the NBN, I am in a rental and my area was being done so I had to book in for connection. As per previous comments here the installation was great, contractors brilliant.
So how many people like me have that speed? It is fine for what I do online ie: play on seabreeze and download the odd video. But it is not what was promised. At mega cost.
So now having spent an enormous amount of money apparently I need to go out of my way to make the most of the change that was forced upon us...? That's crap.
But here is an opportunity for me to learn something so can anyone explain why my speed would be **** with the biggest company (?) but some other mob can give me more speed? Or is it definitely a connection problem? (When I said I had 3.92 and 3.45 my son was on PS4 at the time. I just had 6.2 and 5.9 with nothing else on )
First of all, what plan are you on? If you are on a 12Mbps plan, don't expect any more than that. Ever.
Secondly, what is your experience like outside of peak hour? e.g. morning or middle of the day?
If you cannot get close to your plan speed during off peak, there is an issue with your installation (and that sounds like the case). Sort that out before complaining further. Keep in mind poor experience can be due to your own house wiring or router or something else you're not yet aware of (like your son doing P2P like a madman).
If you are with Telstra, your installation is good (speed is good off peak), and its still crap during peak, then Telstra haven't bought enough bandwidth for your "CVC" (NBN POI wholesale access).
If you are an ISP, it costs somewhere between $20 and $40 to pay for the "AVC" a month, and then it cots $15 / Mbps per month at the NBN interconnect (CVC). So, if you were to allow for 3Mbps per subscriber (which would pretty much guarantee an excellent service for everyone at the moment), you are talking around $75/month per customer to pay NBN. Then you need to pay for your own costs like network equipment, staff, marketing, support, etc. Then you want some profit. Please look at the typical price of an internet plan on the NBN. This is the real problem. It's not a technical issue (though FTTN is stupid). It's not an issue with the NBN as an piece of infrastructure. It's a commercial issue, driven by the mandate to make a commercial rate of return. This is something PMG/Telecom/Telstra never needed to do as it built out the Copper Access Network across Australia because it was government owned and back then people accepted the government making infrastructure investments I guess.
The problem will be solved when a future government decides they want to make the NBN a good news story, and decide to change the mandate to make a commercial return, either by writing off the investment, or allowing a longer period to make the return, or maybe some combination.