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Internet 101 - Hits are not people - understanding basic web stats



6:09 AM Tue 22 Sep 2009 GMT
'Magnus Woxen at the Onboard Media Station on Volvo Open 70 Ericsson. A facility such as this aboard the Volvo 70's is transforming coverage of trans-oceanic racing events on the Internet. ?Rick Tomlinson' Volvo Ocean Race &copy
While the internet is now 20 years old, confusion still abounds about the basic recording of visits to web sites. This article first published in August 2009 is being rerun by popular demand

While the internet is now 20 years old, confusion still abounds about the basic recording of visits to websites. When you are being told about the wonderful traffic a website receives, check to see if the claimant has been impressed by the hits, the page views or the unique visitors.

A few months ago. I just heard on the radio, a sports administrator talking about the great interest there was his sport online. It had almost a hundred thousand hits in the month and his radio interviewer asked why the new website had received such amazing interest, when the sport (which shall remain nameless) was so small in this country.

It was abundantly clear that both the sports administrator and the radio interviewer were confusing hits and people. It was not 100,000 visitors who had clicked onto the site but more likely around 5,000 - still a good number but not quite the same.

Here is a short explanation of the basic things you need to know, so you don't get confused when you're trying to get a handle on the relevance and status of a particular website.

HIT (internet): A request for a single website file from a website server.

The number of hits received by a website is frequently used to talk about it's popularity, but this number is extremely misleading and dramatically over-estimates popularity. Many people confuse hits and visits. This is wrong - hits do NOT equal visits by people.

A single graphics rich web page typically consists of dozens of images and text files, each of which is counted as a hit as the page is downloaded.

For example, between them Sail-World.com, Powerboat-world.com and MarineBusinessNews.com received 31 million, 358 thousand, 740 hits in July 2009 (31,358,740) , that does NOT mean 31 million boaters visited the sites...tho we wish! It means there were 31 million files downloaded. That is a lot of data and we know there is a lot by the size of our bandwidth bill.

PAGE VIEW : A single website page download. This is a much more realistic and accurate assessment of the popularity of a site.

Sites that follow the respected external auditing systems - like Google Analytics place a tag at the bottom of a page so that when the page is downloaded, that is recorded. This provides an accurate measurement of pages read, because if online readers click away from a site, even after the start of a page download, then there is no page view recorded.

In contrast when a reader flicks through a magazine and bypasses articles (and all the ads surrounding them ) - no one knows.

In July 2009 Sail-World.com, Powerboat-world.com and MarineBusinessNews.com served 2,005,059 pages, up from our six months average of 1.6 million page views each month. Again that is not people, just pages, its a big book

UNIQUE VISITOR : The uniquely identified client generating requests on the website server (log analysis) or viewing pages (page tagging) within a defined time period (i.e. day, week or month). A Unique Visitor may make multiple visits, but counts only once within the timescale.

So when counting unique visitors in a day, a visitor on Boxing Day (December 26th) for example looking for the latest news on the Sydney to Hobart, might have visited Sail-World six times, but they are just recorded as one unique visitor on that day.

In the month of July 2009 our three sites received 165,129 unique visitors.

Many sailors go to the Sail-world site 2-3 times a day, every day of the month, but they are only recorded as one unique visitor, f they also visit MarineBusinessNews.com and Powerboat-world.com, they are still just one in the overall count.

Of course web site's like the Volvo Ocean Race www.volvooceanrace.org receive much larger world wide traffic and sites like www.CNN.com receive many many millions of visitors per month. These numbers are people not hits.

So when you are being told about the wonderful traffic a website receives, check to see if the claimant has been impressed by the hits, the page views or the unique visitors. In fact do they even know the difference?

Now YOU do!




by Sail-World.com & Powerboat-world.com




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